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How we speak and how we hear comes from our temperament. By understanding the four temperaments, we can minimize the communication gap between what’s said and what’s actually heard.
About the Speaker
Kathleen Edelman
Kathleen Edelman has one goal in life: to help people learn to speak kindly to one another. She has spent 30 years counseling and coaching individuals and families on the art of communication, using the four temperaments as a foundation. Audiences around the globe have responded to Kathleen’s simple message that Kind Words Are Cool, viewing her videos more than six and a half million times and turning her first book, I Said This, You Heard That, into a bestseller. Kathleen holds a master’s degree in Christian Counseling Psychology. She is married and has two grown children.
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